Shipping Policy

Last Updated: July 7, 2026

Thank you for shopping with Poronshop. We are committed to providing reliable and efficient shipping services to ensure your order arrives safely. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During peak seasons, promotional events, or holidays, processing times may be slightly longer.

Shipping Rates

We offer the following shipping options:

Shipping Method	Delivery Time	Shipping Cost
Standard Shipping	8–14 Business Days	USD $5.99
Free Shipping	8–14 Business Days	Free on orders over USD $49

Free shipping is automatically applied at checkout for eligible orders with a merchandise subtotal of USD $49 or more.

Delivery Time

Estimated delivery time is 8–14 business days after your order has been shipped.

Please note that delivery estimates do not include order processing time and may vary due to factors beyond our control, including customs clearance, severe weather, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear after the package has been dispatched.

Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order. Poronshop is not responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. While we will do our best to assist, we cannot guarantee changes once an order has entered processing.

Lost, Delayed, or Damaged Shipments

If your package is delayed, lost in transit, or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution where applicable.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may occasionally cause additional delivery delays that are beyond our control.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Poronshop

Email: schartehollerman9152@outlook.com

Phone: +33 7 58 83 58 50

Address: 40 Rue Jean Bart, 59420 Mouvaux, France

We strive to respond to all inquiries within 1–2 business days.